To our Valued Customers
We are pleased to let you know that we have reopened our doors! As of July 6, 2020, our retail offices are once again open to serve you.
For your convenience, we also continue to provide all our insurance services by phone and email.
- By phone at 604.659.3130 or toll-free at 1.800.663.3739
- By email at email@example.com
- Via our online contact forms
Hours of Operation
Our new hours of operation are as follows:
Head Office (604.659.3130)
Monday-Friday, 9:00 am-5:00 pm (remote only)
Hastings Retail Office (604.659.4800)
Highgate Retail Office (604.659.4300)
- Renewals, Policy Changes, Cancellations, New Plates, Transfer of Ownerships and New Registrations can be done using email/telephone. Simply complete the form on our Autoplan page, and one of our experienced advisors will contact you to complete the transaction.
Home, Business Or Other Insurance
- We are happy to serve you! For payment, quotes, changes, claims or any questions concerning your policy, please call us on 604-659-3130, or email us on firstname.lastname@example.org.
Safety of our Customers and Team Members
What we are doing:
- Providing access to all services via email and phone, including ICBC Autoplan transactions.
- Increased cleaning services.
- Posted signage to promote social distancing.
What you can do:
- Please do not visit our offices if you are sick. Even if you only have very mild symptoms, please stay home and utilize our online options.
- Please respect all posted signage.
- Please practice social distancing.
For more information on how you can protect yourselves, your family and your community from COVID-19, and what to do if you suspect you might have the virus, please see the advisory from BCCDC here.
Despite the challenges we are all facing, we are still determined to provide the very best customer service that you have come to expect from Park. If you have any questions, please do contact us at email@example.com. Thank you in advance for helping us keep you, our employees and our community safe.
We also want to take this opportunity to thank you for your patience, understanding and continued support.
Stay safe and healthy!